Frequently Asked Questions

Everything you need to know about your SHOWROOM experience.

What is the standard shipping timeframe?

We offer express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-12 business days depending on your location.

How do I return an item?

We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size & Fit' guide. Since we curate designer pieces from around the world, we recommend checking the specific measurements provided for each garment.

Are SHOWROOM products authentic?

Absolutely. SHOWROOM guarantees the authenticity of every item we sell. We work directly with designers and authorized distributors to ensure you receive genuine premium products.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our concierge team.